Email

**SETTING UP OUTLOOK ON NEW COMPUTERS**


 * Select ‘email account’
 * Input your name and email address on the appropriate lines
 * Select ‘Manually configure server settings or additional server types’
 * Click ‘next’
 * Select “internet email” (Outlook 2010) or “POP” (Outlook 2013)
 * Click ‘next’
 * The ‘user name’ and ‘ email address’ fields should be populated
 * Confirm that the information is correct
 * Server information:
 * Account type – pop3
 * Incoming mail server – webster.nls.k12.la.us
 * Outgoing mail server – webster.nls.k12.la.us
 * Input ‘user name’ – this is your email address
 * Input your password
 * Place a check in the box for ‘remember password’
 * Click ‘more settings’
 * Click the ‘advanced’ tab
 * Under ‘delivery’ remove the check from ‘leave a copy of messages on the server’
 * Click ‘ok’
 * Click ‘next’
 * Click ‘close’ to the ‘test account settings’ window
 * Click ‘finish’

**SETTING UP TEACHER EMAIL ON PC**  Please see the below three options for submitting a Tech Request  1) Open Outlook Express  2) Click "Tools"  3) Click "Accounts"  4) Click "Add"  5) Type your name (ex. Paul Jones)  6) Type your full email address (ex. pjones@websterpsb.org)  7) The incoming mail is  pop3.nls.k12.la.us  8) The outgoing mail is  smtp.nls.k12.la.us  9) Type your full email address and password  10) Click "Finished"

**SETTING UP TEACHER EMAIL ON MAC** <span style="font-family: Verdana,Arial,Helvetica;">1) Click "Mail" <span style="font-family: Verdana,Arial,Helvetica;"> 2) Click "File" <span style="font-family: Verdana,Arial,Helvetica;"> 3) Click "Add account" <span style="font-family: Verdana,Arial,Helvetica;"> 4) Fill out your name and full email address <span style="font-family: Verdana,Arial,Helvetica;"> 5) The incoming mail is pop3.nls.k12.la.us <span style="font-family: Verdana,Arial,Helvetica;"> 6) The outgoing mail is smtp.nls.k12.la.us <span style="font-family: Verdana,Arial,Helvetica;"> 7) Click "Finished"

<span style="color: #a50909; font-family: Verdana,Arial,Helvetica;">**SETTING UP TEACHER EMAIL ON MAC** <span style="font-family: Verdana,Arial,Helvetica;">You can check email from home using the following address: [|email.nls.k12.la.us] <span style="font-family: Verdana,Arial,Helvetica;"> A message will appear informing you about going to an unsecure site. Just click "ok".

Troubleshooting
<span style="color: #808080; font-family: Verdana,Geneva,sans-serif;">**Not Able to Open Attachments** <span style="font-family: Verdana,Arial,Helvetica;">1) In Outlook Express, click 'tools' <span style="font-family: Verdana,Arial,Helvetica;"> 2) Now click 'options'. <span style="font-family: Verdana,Arial,Helvetica;"> 3) On the 'security' tab there near the top is a section called 'virus protection. Take the check out of the box for "do not allow attachments to be saved or opened that could potentially be a virus".

<span style="color: #808080; font-family: Verdana,Geneva,sans-serif;">**STILL Not Able to Open Attachments** <span style="font-family: Verdana,Arial,Helvetica;"> This will especially help if you are having trouble opening the newer Word (and other office) documents because you have an older version of Office. <span style="font-family: Verdana,Arial,Helvetica;"> 1) Go to http://office.microsoft.com/en-us/word/HA100444731 033.aspx <span style="font-family: Verdana,Arial,Helvetica;"> 2) Install the compatibility pack

<span style="color: #808080; font-family: Verdana,Geneva,sans-serif;">**Forgot Password** <span style="font-family: Verdana,Arial,Helvetica;"> Send in a Tech Request including your email address and the requested password to use.